We’re excited to announce that users can now organize Chat conversations into custom sections. Custom sections are a highly requested feature that’s useful for situations where users want similar conversations about a topic or project to be in the same location in the Chat left-hand menu.
To create a custom section, go to the Direct Messages or Spaces section in Chat > hover over the three-dot menu > select Create New Section > give your custom section a name > press Enter. You can add conversations from a Direct Message or Space to a custom section as follows:
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By dragging and dropping it from another section.
- Hover over a conversation > click the three-dot menu > select Move Conversation > Move to [Custom Section Name]
Previously, the Direct Messages and Spaces sections of the left-hand menu were separate lists that could be navigated individually. With this update, users can navigate specific sections of their conversations by scrolling through all sections as a unified conversation list, view the most important conversations in each section, and find older conversations within each section by expanding them via “Show All.”
For each section, users can also:
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Modify the size (height) of each section.
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Reorder a section in the left menu to your liking by moving it up or down.
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Activate (or deactivate) an unread button to instantly find new messages within each section that need your attention.
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Start a new direct message or a message in a space from the three-dot menu next to the unread button.
Additionally, users will now be able to find their Chat apps more quickly with a new dedicated Apps section.
While the new Chat experience is visible on mobile devices, users can only create and manage sections on the desktop version of chat.google.com or Chat in Gmail.
This complete overhaul of the left navigation experience in Chat will help users find messages more easily based on their own organizational preferences.
Custom sections are available to all Google Workspace customers, individual Workspace subscribers, and users with personal Google accounts.
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